1. Job Description

Title:                                     Direct Support Professional II (DSP II)

FLSA Status:                        Non-Exempt, Regular, Full-time

Department:                        Specialized Residential Facilities (SRF) Programs

Company:                           As Assigned and Delegated

Reports To:                        Program Director, Administrator, Assistant Administrator, Manager

Location:                            As Assigned and Delegated


2. General Summary

Specifically, Employee shall be responsible for the Direct Service Provider duties set forth by the Department of Developmental Services and herein:


3. Primary Accountabilities

  1. Will be thoroughly familiar with the program plan for each client in the facility.
  2. Will fully understand behavior modification techniques and how to correctly implement them.
  3. Will fully understand and implement exercises designed to improve or maintain, mobility range of motion and self-help skills.
  4. Will document incidents that occur.
  5. Will implement treatment for each client.
  6. Will maintain current progress notes and data frequency counts on each client assigned to them.
  7. Will attend staff meetings and in-service training.
  8. Will be able to instill acceptable behavior on others.
  9. Will assist client in all areas of grooming and personal hygiene skills.
  10. Will perform basic medical treatment as prescribed and pass medication as directed.
  11. Will ensure open lines of communication with other staff members.
  12. Will assist in supervision of meal preparation and housekeeping chores as assigned.
  13. Have the ability to exercise mature judgment and relate to clients in a warm, caring, and non-expletive means.
  14. Ensure that the facility is maintained in clean, safe, and home like manner.
  15. Report observation or evidence of violation of any client’s right as specified in Section 80072.
  16. Participate in clients recreation programs.


4. Qualifications

  1. The direct care staff shall be at least 18 years of age.
  2. Must have the ability to speak clear English and the primary language of the consumer (Bilingual in Spanish preferred).
  3. Have a high school diploma or pass a general educational development test (GED).
  4. Have a minimum of one year recent full time experience in a residential setting working with persons that have a developmental disability and significant challenging behaviors and significant health conditions.
  5. Familiarity with charting, medication administration and positive behavior support as required.
  6. A health screening as specified in Section 80065(g).
  7. Tuberculosis test documents as specified in Section 80065(g).
  8. Complete a minimum of 30 hours of training in the first year of hire and 20 hours per year thereafter of continuing education.
  9. Certified in Non-Violent Crisis Prevention Intervention prior to the provision of services to clients (CPI).
  10. Must have certificates of successful completion of Direct Support Professional Training years 1 and 2 prior to the provision of services to clients.
  11. Must obtain a valid First Aid/ CPR certification prior to the provision of services to clients.
  12. Must maintain a fingerprint background clearance.
  13. Must have a valid CA. driver license.
  14. Preference will be given to applicants who are Psychiatric Technicians or Licensed Vocational Nurses.


5. Knowledge, Skills, and Abilities

  1. Must have the ability to speak clear English and the primary language of the consumer (Bilingual in Spanish preferred).
  2. The Manager shall be on the premises the required number of hours necessary to manage the home in compliance with applicable law and regulation.


6. Key Competencies

  1. Proven ability to work with a diverse group of people at all levels within the organization.
  2. Self-starter
  3. Verbal/Written communication skills
  4. Ability to multi-task
  5. Ability to set priorities and be flexible based on changing priorities
  6. High energy level, comfortable performing multifaceted projects, plus day-to-day activities.
  7. Superior interpersonal abilities.
  8. Ability to get along with diverse personalities, tactful, mature, flexible.
  9. Good reasoning abilities and Sound judgment.
  10. Resourceful and well organized. Detail oriented.
  11. Management style: advocate team concept.
  12. Ability to establish credibility, be decisive, recognize priorities.
  13. Results oriented, sound judgment, service oriented, but assertive/persuasive.
  14. Honesty and integrity


7. Work Schedule

The hours of work include only that time spent by you carrying out duties assigned or authorized by the Employer.  Hours of work are scheduled on a variable shift basis depending on the needs of the Employer. What this means is that your hours of work are always subject to change. Our work shifts fluctuate during our 24/7 Sunday through Saturday workweek.

You will be required to complete, a time sheet/card/electronic recording each workday and each workweek, including the start and end of each day and all meal and rest periods. You will be required to adhere to all Company time sheet/card/electronic recording and record keeping policies and procedures. 


8. Nature and Scope

Our Company was created to provide professional and caring services to members of California's developmentally disabled population. We exist for the purpose of providing professional and caring services to our consumers’ and their families. It is the company's policy, and therefore should be the objective of each staff member, to provide all services in a courteous, caring and efficient manner.

In addition, these consumers have severe behaviors including self-injury, physical aggression to others (hitting, biting, kicking, and threatening with objects), tantrums, property destruction, inappropriate social and sexual behaviors, and other maladaptive behaviors. At times you will witness and be subject to the above mentioned consumers’ severe behaviors which include physical aggression to others (hitting, biting, kicking, and threatening with objects).

We remind you that our Company is committed to applying high ethical standards in conducting its business, and expects nothing less from our employees.


I received, acknowledge and understand all of the above.